Empower monitors the performance of our units on a 24/7 basis to ensure they are operating at peak performance.

We also provide ongoing customer service and support for our ElektroBank 14 customers via telephone, chat and email during normal business hours. Please see our service request form to submit a request for service, and we will get back to you within 1-2 business days.

Here you can also find product related information including:

Product Specifications

Download the ElektroBank 14 technical specification here.

User Manual

The ElektroBank 14 user manual is under development.


Download the ElektroBank 14 warranty information here.

Please submit a request for service below to register a warranty related issue.

Request for Service

Please complete the request for service below and we will be in touch within 1-2 business days.

Please contact us to receive a free* analysis of the optimal solar + storage configuration for your particular circumstances and needs.

Free Benefits Assessment
Free Site Assessment

*Free Site Assessments and Free Benefits Assessments are available for homeowners with space for at least 14 kWh of batteries and 5 kW of rooftop solar PV.